Fn77 Privacy Policy — Protecting Your Data

1 What Data We Collect

When you create an account or use the fn77 platform, we collect certain personal information. This data is collected solely to provide you with the best possible service. fn77 never collects more information than necessary.

We typically collect the following types of information:

• Identity information — full name, date of birth, national ID number (collected during KYC verification)
• Contact information — mobile number, email address
• Financial Information — Payment method type and transaction history (full card or account numbers are not stored)
• Device & Technical Information — IP address, device type, browser, operating system
• Usage data — login times, gaming activity, preferred game categories
• Location Data — Country or region (approximate, based on IP address)

2 How Your Data Is Used

Fn77 uses your information only for lawful and transparent purposes. We never use your data for unnecessary or unethical ends. The primary uses are detailed below:

3 Who Your Data Is Shared With

Fn77 never sells your personal data or discloses it without cause. Limited information may be shared with trusted partners solely for the purpose of operating the platform.

• Payment processors — bKash, Nagad, Rocket and other payment gateways receive only the minimum information required to complete a transaction
• KYC Verification Services — Licensed third-party providers may be used for identity verification
• Technology service providers — for hosting, cybersecurity, and platform maintenance
• Law Enforcement — In accordance with Bangladeshi law, upon court order or government directive

4 Cookie Policy & Tracking

Fn77 uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

Fn77 uses three types of cookies:

• Essential cookies — required for login sessions, security tokens, and core functionality. These cannot be disabled.
• Functional Cookies — Used to remember your preferences, language, and settings. You can disable these if you wish.
• Analytics cookies — used to analyze platform performance. All collected data is fully anonymized.

You can delete existing cookies or block new ones at any time through your browser settings. However, disabling essential cookies may cause some fn77 features to stop working properly.

5 Data Retention Period

Fn77 does not retain your data any longer than necessary. Your information is stored while your account remains active. After closure, certain data may be kept for a defined period to meet legal obligations.

• Account & Profile Information — 5 years after account closure (as required by law)
• Financial Transaction Records — 7 years (in accordance with tax and financial regulations)
• KYC Documents — 5 years after account closure
• Customer Support Communication History — 2 years
• Logs and device information — 1 year

6 Security Measures

Fn77 applies industry-leading security technology to protect your data. Multiple layers of protection are in place to prevent unauthorized access or data theft.

• TLS 1.3 / 256-bit AES Encryption — applied to all data transfers
• Two-Factor Authentication (2FA) — for account login
• Firewall and intrusion detection system
• Regular security audits and penetration testing
• Staff data access is restricted and fully logged
• Data breach monitoring and reporting system with 24-hour response

That said, no one can guarantee 100% security on the internet. We strongly encourage you to use a strong password and never share your login credentials with anyone.

7 Your Data Rights

As an fn77 user, you have full rights over your own data. We are committed to honoring those rights as simply and promptly as possible.

• Right of Access — You can find out what information fn77 holds about you
• Right to rectification — you can update any incorrect or outdated information
• Right to erasure — you can request deletion of your data under certain conditions
• Right to restrict processing — you can limit how your data is processed in certain circumstances
• Right to portability — you can request your data in a machine-readable format
• Right to Object — You can opt out of marketing communications

8 Protection of Minors' Data

Fn77 provides services exclusively to users aged 18 and over. We never knowingly collect data from minors. If we become aware that a minor has registered an account, that account and all associated data will be deleted immediately.

If you believe a minor is using fn77, please notify our support team immediately. We will take prompt action.

9 Privacy Policy Updates

Fn77 may update this Privacy Policy from time to time. Changes may arise due to business developments, new legislation, or technological advances. We will notify you in advance of any significant changes.

• For significant changes, a notification will be sent to your registered mobile number or email address
• The date of any changes will always be shown at the top of the page under "Last Updated"
• Continued use of fn77 after any changes takes effect will be considered acceptance of the updated policy

10 Contact and Complaints

If you have any questions, concerns, or complaints about our Privacy Policy, please contact the fn77 customer support team directly. We aim to respond within 24 hours and resolve more complex matters within 30 business days.

Fn77 respects your privacy and takes every concern seriously. Your trust and confidence are our most valuable asset.